|
Problem
|
Things to Check
|
Solution
|
| Iron does not heat |
fabric selector knob is set to off |
turn the fabric selector knob to a fabric setting |
| iron not plugged in correctly |
check to make sure the plug is properly seated in the socket |
| auto shut-off system is activated |
touch the handle |
| status light is off |
if status light is off, the outlet could be bad, try a different outlet |
| Spacers do not come out of steam iron base |
Auto-Lift™ switch is set to off |
set the switch on the back of the iron to on position |
| iron not plugged in correctly |
check to make sure the plug is properly seated in the socket |
| Smart Touch™ handle activated |
move your hand away from the iron, and the Auto-Lift™ system will raise the soleplate |
| Iron does not steam |
iron not hot enough |
the fabric selector knob must be set to the cotton or linen setting with status light displaying steady green to produce even steam |
| steam selector set to off |
steam selector must be turned to a setting |
| steam valve is clogged |
move the steam selector from off to the max settings a few times to unclog |
| Iron leaks |
Auto-Lift™ is off and iron is horizontal |
turn the steam selector to off position |
| iron is not hot enough |
make sure fabric selector knob is set to the cotton or linen range and status light is displaying steady green to ensure proper steam production |
| steam burst button is overused |
allow 2 seconds between uses of the steam burst function |
| Iron is emitting a brown or white substance |
water hardness may be too high |
switch to either spring water or half tap/ half distilled water mixture |
